One AI Platform for Every Customer Conversation
Botworks deploys AI agents across chat and voice that understand your customers, operate within your guardrails, and deliver resolutions at a speed and scale no human team can match alone.
Built for Resolution Across Every Customer Channel
Instant Answers, Real Actions
Instant, accurate conversations on the web. Grounded in your approved knowledge, aligned to your policies, and capable of taking real action.
Explore Chat
Listening & resolving
“Refund approved. Confirmation is on the way.”
Natural Voice That Resolves
Deliver natural AI powered voice experiences that understand customer intent, retrieve relevant information, capture requests, and connect customers with human teams when required.
Explore VoiceGoverned, Compliant, Auditable
Role Based Access Control
Control platform access with defined permissions across users and teams.
Multi Tenant Data Isolation
Keep organizational data securely separated across tenant environments.
Domain Restricted Embedding
Control where Botworks Chat can operate through approved domain validation.
Conversation Audit Trail
Maintain visibility into conversations and actions through comprehensive audit logging.
Enterprise Encryption
Protect data in transit and at rest with enterprise security controls.
Secure, compliant, and built to scale
SOC 2 Type II | GDPR | HIPAA Ready | Encryption in Transit and at Rest
- SOC2 Certified
- HIPAA Compliant
- ISO 27001 Certified
- PCI DSS Compliant
- GDPR Compliant
- CSA STAR Compliant
Experience Both Products Working on Your Actual Conversations
Bring your customer questions, channels, and compliance requirements to a tailored demonstration of Botworks Chat and Voice.