Privacy Policy

At Botworks (“Botworks,” “we,” “us,” or “our”), we are committed to protecting your privacy and providing a robust and secure online experience. You can use our website (“Website”), platform, products, and services (collectively “Services”) without providing any personal information. This privacy policy (this “Privacy Policy” or “Policy”) includes the data collection and usage procedures of Botworks in circumstances where we collect information to offer the Services you request. This Policy explains how we gather, use, and safeguard your personally identifiable information (“PII”) when you are interacting with our Services. PII includes details like your name, email, phone number, and other data, alone or combined with other information. You must adhere to this Policy when using our Services, including all of its features, capabilities, web and mobile applications.

Please take a moment to read this Policy. Our Services are provided subject to this Policy. You accept and agree to this Policy by accessing and using our Services. Do not use our Services if you do not agree with this Policy.

This Policy may be updated and modified at any time by Botworks. When we do, we’ll update the date at the bottom of this Policy. You are expected and agree to regularly check this Policy for updates.

What Personal Information Does Botworks Collect?

When you interact with our Services, we may collect specific personal details to enhance your experience. This may include:

• Your name
• Email address
• Phone number
• Company name
• Any other relevant information you provide through forms or live chat

Additional information that may be collected include, but are not limited to, marital status, date of birth, employment and background information, educational background, industry, job title and function, professional training background, payroll information, tax information, passport copies, tax status, birth certificate, visa copies, resumes, credit card, and billing information. As part of our analysis of how you use our Website, we may collect technical data such as your location, IP address, domain, browser, viewing information and site activity, your device ID, date & time stamps, the hardware and software used to access the Website, and other such information that does not personally identify you. The above information may be referred to as “Personal Data.”

We only collect the information necessary to help us deliver a smarter, more personalized experience with Botworks.

When Does Botworks Collect Information?

We collect your information when you:

• Fill out a form on our Website
• Sign up for updates or demos
• Interact with our chatbot
• Engage with any feature of the Botworks platform

Your interactions help us deliver a more personalized and seamless experience.

How Does Botworks Use Your Information?

We use the information you share with us to:

• Send you updates about Botworks, including product news, offers, or service notifications;
• Respond to your requests, demos, or inquiries via live chat, email, or phone;
• Improve your overall experience on the Botworks platform;
• Personalize our communication to make it more relevant and helpful to your needs;
• To facilitate your usage of the Services by minimizing repetitive entering of your information;
• To fulfil your request for services or goods;
• To assist you in finding products, services, or information quickly;
• To improve our Services and initiatives;
• To estimate our audience size and usage patterns;
• To enforce Terms of Use;
• To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
• To adhere to legal obligations, resolve disputes, and prohibit actions that might violate Botworks policies; and
• To protect against or deter fraudulent, illegal or harmful actions and maintain the safety, security and integrity of our Website.

Everything we do with your data is designed to make your experience smarter, faster, and more connected.

Consent

When you provide your personal information, you consent that it can be used for the above purposes and that Botworks is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our Website, but you will not be able to receive additional services or access certain areas that require registration. When you access the Website, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

Sharing of Your Information

Your personal information won’t be shared with anyone outside of Botworks with certain exceptions, like:

• When it’s essential to support the uses mentioned above, we may disclose your personal information to other businesses and our business partners.
• We may share your personal information if required to do so by law or in the good faith belief that such action is necessary (i) to abide by legal provisions or other legal processes that have been served on us, (ii) to secure and protect Botworks’ legal rights or property, or (iii) to take necessary action to ensure the publics or our users’ safety.
• Your personal information that we may have may be sold, transferred, merged, financed, or otherwise disclosed as part of the transaction or proceeding if Botworks, or any portion thereof, is sold, transferred, financed, dissolved, or undergoes bankruptcy in whole or in part, unless you advise us not to do so.
• We may utilize a third-party service to host our online communities or provide website analytics. Additionally, we might employ outside parties to gather or acquire data from outside parties, like renting email address profiles for use in email campaigns. We will offer the same protection and management options for information collected from our Website, phone system, chat, social media, support portal, or another system. Although a connection may be formed to such sites, we are not in charge of their privacy practices, and this Privacy Policy does not apply to any third-party sites to which you may come across connections (such as business partners).

How We Keep Your Information Safe?

Security is at the core of how we operate. Here’s how we protect your data:

• We run regular malware scans to detect and prevent threats
• All personal information is stored behind secure networks with restricted access
• Access to sensitive data is restricted to team members with verified authorization, and they’re required to keep it confidential
• Any sensitive data you share is encrypted using industry-standard SSL (Secure Socket Layer) technology

We apply strong, modern security measures to protect your data whenever you enter, submit, or access your information. We try our best to offer the security precautions required to maintain the integrity and confidentiality of your information. We cannot warrant that our security measures are impenetrable because no system can be entirely secure. We retain your information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it, or your account is deleted, whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

Do We Use Cookies?

Yes, cookies help us deliver a tailored experience by storing user preferences and analyzing site activity. This supports continuous improvements and ensures everything runs efficiently.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to improve the user experience, enable specific functionalities, and collect information about how you interact with a website.

How Do We Use Cookies?

If you allow cookies to be used on your computer, a cookie may be stored there or read if you have previously visited our site. Everything is carried out in compliance with all relevant laws. You can either turn off all cookies or have your computer alert you each time one is sent. You accomplish this through your browser settings (such as Internet Explorer or Google Chrome). Because each browser is a little different, check the Help menu to find out how to edit your cookies properly.

Web beacons, sometimes called clear gif technology or action tags, aid in the cookie’s delivery. This technique reveals the number of visitors who clicked on important elements (such as links or graphics). We do not access your personally identifying information while using the site; instead, we utilize this technology to gather statistics on how the site is used. We may provide our business partners with aggregated site statistics, but we do not let outside organizations embed clear gifs on the website.

We may utilize data obtained from cookies and other techniques to ensure that the content we produce and distribute is relevant. To improve our websites, we might use this data in an aggregated manner along with site-visitation data. You will be able to access the text on the screens if you decide not to allow your browser to accept cookies from our site, but you won’t have a personalized experience or be able to subscribe to the service offers on our site.

It’s possible to move cookie-collected data outside the USA (Google Analytics, for example). The use of our websites, including the number of visitors, the websites from which visitors came to our Website, and the pages on our Website that visitors travel to, can all be studied using Google Analytics and cookies. We use this data to make our Website better. Visit https://privacy.google.com/businesses/rdp/ for details on Google’s Restricted Data Processing.

Type of Cookies

Type of Cookies	Description	Manage Settings
Required Cookies	Basic website functionality depends on required cookies. We might set a cookie in your browser to recognize you when you visit our site if you have submitted your identification to us.	There is no way to reject these cookies because they are necessary for the websites to function.
Functional Cookies	Functional cookies improve the website’s performance, functionality, and offerings. Examples include cookies used for market research and cookies used to assess website traffic. Functional cookies may also be used to enhance our website’s functionality and assist us in sending you more pertinent information, such as marketing communications. These cookies gather data on how visitors use our websites, including the most popular pages. We may track and analyze usage data using our technology or third parties to improve interactions, send more pertinent communications, and monitor the effectiveness of our adverts. (Take a look at Google AdWords, for instance.)	When browsing a website, you have the option to decline functional cookies. Additionally, you may manage cookies using your browser’s settings.
Advertising Cookies	Advertising cookies monitor users’ behavior on multiple websites to gather information about their interests and for direct marketing purposes. We occasionally utilize advertising cookies to display advertisements on your device and monitor their efficacy.	When browsing a website, you can refuse to accept any functional cookies. Cookies can also be managed through your browser’s settings.

To find out more information about Cookies, including information about how to manage and delete Cookies, please visit https://www.allaboutcookies.org/ or https://ico.org.uk/for-the-public/online/cookies/ if you are located in the European Union.

Third-Party Cookies

We may use third-party cookies for various purposes. These cookies are placed by domains other than our website. We use third-party cookies for:

• Analytics: We use analytics services to collect and analyze website usage data.
• Social Media: Our Website may include social media sharing buttons or widgets that can set cookies to track your activity on these platforms.

How to Manage Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser.
• Cookie Consent Tools: Many websites offer cookie consent tools that allow you to manage your preferences regarding cookies used on that website.
• Third-Party Tools: You can also use third-party tools and browser extensions to manage cookies.

Please be aware that if you disable cookies, certain features of our Website may not function correctly, and your user experience may be affected.

Third-Party Disclosure

We respect your privacy. We never disclose your personal information to third parties for sales or marketing purposes. Your data stays secure and is used only to enhance your experience with our platform.

Third-Party Links

To enhance your experience with Botworks, we may occasionally link to third-party tools, products, or services that integrate with or support our platform. These external sites have privacy policies, and we do not control their content or practices.

Our Privacy Policy applies solely to information collected on our Website. The Website contains links to websites of third parties. Botworks is not responsible for the actions of these third parties, including their privacy practices or any consent posted on their websites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. Botworks adheres to industry recognized standards to secure personal information in our possession, and to secure it from unauthorized access and tampering. However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions or personal information, or other users of the site may misuse or abuse your personal information that they may collect from the site.

Use of Google Services

To help improve the experience on Botworks, we use select Google tools that provide insight, personalization, and advertising support, all in line with Google’s Advertising Principles.

As a trusted third-party partner, Google uses cookies like DART to deliver ads based on users’ previous visits to https://botworks.com/ and other websites. You can opt out of this by visiting the Google Ad Settings or the Google Ad & Content Network Privacy Policy.

We’ve enabled:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting

We also use first-party (like Google Analytics) and third-party cookies (like DoubleClick) to analyze how users interact with Botworks so we can better serve you with more relevant content and improved features.

Ad Preferences and Opt-Out Options

You’re in control of your ad experience. Here’s how you can manage it:

• Set your ad preferences anytime via the Google Ad Settings page.
• To entirely opt out of interest-based ads, visit the Network Advertising Initiative Opt-Out page.
• For broader control over tracking, install the Google Analytics Opt-Out Browser Add-on.

These tools allow you to tailor or limit how ads are shown to you while using Botworks or any other website using Google advertising services.

Security and Data Protection

Your trust matters to us. This Policy details how Botworks gathers, uses and safeguards your information to ensure a secure and seamless experience.

When we mention personal data or Personally Identifiable Information (PII), we are referring to any information that can identify you as a living individual, such as your name, email address, or contact details.

If you are an EU resident or if we collect data from EU-based users, Botworks complies with the General Data Protection Regulation (GDPR 2016/679). This regulation protects your rights and gives you complete control over your data use.

When you use Botworks, you trust us with your data, and we take that seriously. This Policy explains how we protect your privacy with continuous security improvements.

California Online Privacy Protection Act (CalOPPA)

The California Online Privacy Protection Act (CalOPPA) is a groundbreaking law requiring commercial websites and online services to share a clear privacy policy publicly. This regulation applies not just in California but to any U.S. business (and beyond) that collects Personally Identifiable Information (PII) from California residents.

As a digital product available to a global audience, Botworks fully complies with CalOPPA requirements.

Here is what we commit to:

• Anonymous Browsing: You can visit Botworks without revealing your identity.
• Easy Access to Our Privacy Policy: We directly link this Policy on our homepage or the first significant page you land on.
• Clear Labeling: The link includes “Privacy” and is easy to locate.
• Change Notifications: We’ll notify you on this page if we update our Policy.
• Your Data, Your Control: You can update or request changes to your personal information anytime by emailing us at support@botworks.com.

To learn more about CalOPPA, visit the official page here: California Online Privacy Protection Act (CalOPPA).

We believe in privacy that’s transparent, respectful, and built into everything we do. To exercise the rights described above and in CalOPPA, other California privacy laws, or other state specific privacy laws (such as Nevada), you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate and respond to it. Each request that meets both of these criteria will be considered a “Valid Request.” We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify your identity and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

Third-Party Behavioral Tracking

We respect your privacy. Botworks does not allow third-party behavioral tracking on our platform. Your interactions stay private, and we do not share your browsing behavior with outside services for tracking or profiling purposes.

Children’s Privacy (COPPA Compliance)

We take the privacy and safety of all users seriously, especially children. COPPA empowers parents to manage the collection of personal data from children under 13. The Federal Trade Commission (FTC) oversees and upholds the provisions of this act, the U.S. consumer protection authority.

Botworks does not knowingly collect or market to children under 13. Our products and services are designed for users above this age.

If you believe your child has provided us with personal information, or if you’d like to request access or deletion of your data under applicable privacy laws (including California law), please contact us at support@botworks.com.

Fair Information Practices

At Botworks, we follow the Fair Information Practice Principles, a trusted framework that shapes privacy laws in the U.S. and worldwide. These principles guide how we collect, use, and protect your personal information in a transparent, responsible, and secure manner.

We believe that strong privacy practices aren’t just legal requirements—they’re the foundation of trust.

Upholding Your Rights

We support the Individual Redress Principle, which means:

• You have the right to take action if your data is misused
• You can pursue legal remedies if we—or any data processor—fail to meet privacy standards
• You can contact regulatory authorities or seek legal investigation when necessary

Botworks is committed to accountability. If we ever fall short, you have the power to act—and we’ll always do our part to uphold your rights.

Email Communication and CAN-SPAM Compliance

At Botworks, we respect your inbox. We follow the rules set forth by the CAN-SPAM Act, a U.S. law that governs commercial email practices. This law ensures transparency in email communication, gives you control over what you receive, and holds senders accountable.

Why We Collect Your Email

We may collect your email address to:

• Share product updates or service announcements
• Respond to your inquiries or support requests
• Send relevant resources, newsletters, or event invitations

Our Commitment Under CAN-SPAM

To stay compliant and respectful of your communication preferences, we:

• Never use false or misleading email subjects or addresses
• Identify marketing messages as advertisements when applicable
• Include our physical business address in all email communications
• Monitor any third-party email platforms we use to ensure full compliance
• Honor all opt-out and unsubscribe requests promptly
• Provide an unsubscribe link at the bottom of every marketing email

To opt out of future communications, just hit the unsubscribe link in any of our emails. We’ll remove you from all future communications immediately, no questions asked.

We’re committed to communicating, relevant, and entirely in your control.

Contacting Us

Need clarity on how your information is collected or used? We’re here to help.

You can reach us at:

• Email: support@botworks.com
• Address: 1231 Greenway Drive, Suite 1040, Irving, TX 75038
• Phone: 972-753-0022

We’re committed to responding promptly and addressing concerns with clarity and care.

Last updated: August 2026