The complete platform for AI support agents
Everything you need to build, govern, and scale autonomous customer support — from knowledge ingestion to real-world actions and analytics.
One platform, end to end
Knowledge engine
Ingest help centers, docs, tickets, and APIs. Retrieval keeps answers accurate and current.
Omnichannel delivery
Chat, email, voice, SMS, and in-app — one agent, one brain, consistent everywhere.
Actions & integrations
Connect Zendesk, Salesforce, Shopify, Stripe and more to resolve, not just reply.
Guardrails
Policy controls, approval thresholds, and grounding prevent hallucinations and bad actions.
QA & analytics
Automated scoring on every conversation plus resolution, CSAT, and cost dashboards.
Security & compliance
SOC 2 Type II, GDPR, HIPAA-ready, SSO/SAML, and full audit logging built in.
Plugs into the tools you already use
Botworks connects to your helpdesk, CRM, commerce, and data stack so the agent can take action on the systems of record.
Helpdesk
Zendesk · Intercom · Freshdesk · Gorgias · Kustomer
CRM & data
Salesforce · HubSpot · Segment · Snowflake
Commerce & billing
Shopify · Stripe · Recharge · custom APIs
See the platform in action
Get a guided tour tailored to your support stack and use cases.